Try this
- Notice which part of the broad question is difficult to answer: time period, subject or expected detail.
- Narrow only one dimension, such as asking about the next hour. If the person still does not want to answer, stop narrowing.
A worked example
“Would company or a little space be more useful right now?”
An invented example to adapt, not a real exchange or a script you have to follow.
Before you leave it here
If even that feels like too much, offer to pause rather than adding more options.